Insurance Claims Investigations & Compliance Services
Professional investigative support for insurance carriers, TPAs, and self-insured organizations throughout the Czech Republic, including for insurers and claims organizations based outside the Czech Republic.
Exero Claims at a Glance
- What is Exero Claims?
- Exero Claims is the insurance claims investigation division of Exero Group s.r.o., a licensed Czech private detective agency based in Prague. It investigates, verifies, documents and reports facts for professional claims organizations. About Exero Claims
- What does Exero Claims do?
- Insurance claims investigations, surveillance and activity verification, OSINT and SOCMINT, compliance visits, disability and benefits verification, underwriting due diligence, litigation support and outsourced SIU services. Claims, coverage, liability and payment decisions remain with the instructing client. View all 16 services
- Where does Exero Claims work?
- Throughout the Czech Republic, from its base in Prague. Insurers based outside the Czech Republic can instruct Exero Claims, with reporting in English. Czech Republic coverage
- Who does Exero Claims work with?
- Insurance carriers, third-party administrators, self-insured businesses and organizations, government and public-sector organizations, and international insurers and claims professionals. Who we serve
- How is a case assigned?
- Through the Exero Claims Assignment Portal. Assignment requirements, scope and authorization are reviewed before investigative work begins. How assignment works
Who We Serve
Exero Claims works exclusively on insurance-related matters for organizations that pay, manage or investigate claims.
Insurance Carriers
Claims departments and SIU teams handling Czech claims.
Third-Party Administrators
Czech field capability for claims you manage for clients.
Self-Insured Businesses & Organizations
Investigation and compliance support for internal claims programmes.
Government & Public-Sector Organizations
Investigation, compliance and field verification supporting workplace injury, employee absence, benefits, liability and related matters.
International Insurers & Claims Professionals
A Czech investigative resource, reporting in English.
Our Services
Exero Claims provides 16 services across claims investigation, compliance and specialist work. Claims are investigated and verified not only where fraud is suspected, but wherever the facts need to be independently established.
Claims Investigation
Factual investigation and verification of insurance claims, including surveillance, background and prior claims, OSINT & SOCMINT, scene investigation, statements and fraud investigation.
Explore service detailsCompliance Services
Compliance visits, sick leave compliance, disability and benefits verification, and Alive & Well visits.
Explore service detailsOutsourced SIU
Full or overflow Special Investigations Unit capacity for carriers, TPAs and self-insured organizations.
Explore service detailsUnderwriting Due Diligence
Lawful factual verification and risk-related investigative support for insurers.
Explore service detailsLitigation Support
Investigative support for insurance claims disputes and insurance-related litigation.
Explore service detailsInsurance Fraud Investigation
Targeted investigation of claims showing fraud indicators, as one capability within our claims investigation work.
Explore service detailsWhy Insurers Work With Us
Effective claims investigations demand more than collecting evidence. They require investigators who understand claims operations, recognize fraud indicators, know where to look for critical information, and can transform complex findings into clear, reliable intelligence for adjusters, TPAs, SIUs and risk managers.
Exero Claims is the insurance claims investigation and compliance division of Exero Group s.r.o., a licensed private detective agency in the Czech Republic. We work only on insurance-related matters, so our processes, reporting and terminology are built around claims.
Licensed Agency, Documented Findings
Exero Group s.r.o. holds the Czech trade authorization for detective services. Findings are documented and reported for potential use in insurance, civil or legal proceedings, with regard to applicable Czech and EU data protection requirements.
Bilingual Czech & English
Field work in Czech; instructions, correspondence and reports in Czech or English.
Insurance-Only Focus
A dedicated insurance division. Non-insurance investigations are handled separately by Exero Group at exerogroup.cz.
Assign a Case
Submit a new assignment confidentially through the Exero Claims Assignment Portal. Assignment requirements, scope and authorization are reviewed before investigative work begins. For general questions, contact us.